This add-on costs $0 and isn’t part of the main RNChatbot Chatbot purchase

Zendesk Integration with RapiNova Chatbot

Use this app to automatically synchronize Zendesk customers with RapiNova Chatbot, view Zendesk tickets, or create new ones without leaving RapiNova Chatbot, and more.

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Ticket Widget

Tickets Synchronization

RapiNova Chatbot will automatically displays the Zendesk tickets of the active RapiNova Chatbot user by matching its email or phone number. Each ticket displays the status, title, and when clicked, openes in Zendesk.

  • Zendesk tickets syncronization
  • Automatic ticket update with latest messages

Conversion to Zendesk Ticket

Convert RapiNova Chatbot conversations into Zendesk tickets on the fly with one click. The tickets are automatically synchronized when new messages are sent or received in RapiNova Chatbot.

  • Converts chats in Zendesk tickets
  • Automatic synchronization and user creation
Tickets registration