This add-on costs $0 and isn’t part of the main RNChatbot purchase

Chat & Support for ARMember Plugin

Use this app to view the active user plans from the conversations area, automatically route conversations to the right departments, synchronize members, and more.

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Ticket Widget

User Plans Details

View plans details of each user that writes in chat on the fly from the conversations area. Details include all active plans, expiration date, expired label, and the user lifetime value.

  • View user's plans on the fly
  • Plan expired label
  • View user lifetime value

Auto Conversations Routing

Automatically routes conversations to specific departments chosen by you based on the user's active plan. Use this feature to assign conversations to different groups of agents.

  • Automatically route conversations based on plans
  • Organize agents based on plans
Tickets registration
Ticket Widget

Users Synchronization

RapiNova Chatbot will automatically identify the user details (including custom fields) of the user who is currently logged-in. Import existing users including additional details provided by ARMember.

  • ARMember user details sync
  • Logged-in user detection and login form