This add-on costs $0 and isn’t part of the main RNChatbot purchase

Smart Chat for Active eCommerce

The only chat integration for Active eCommerce on the market! Increase sales, use bots and connect in real-time with your customers by integrating Active eCommerce with RapiNova Chatbot.

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Ticket Widget

Clients real-time synchronization

RapiNova Chatbot automatically identifies the logged-in Active eCommerce customer, including user details, and registers them on the RapiNova Chatbot. You can also manually import existing customers with one click.


  • Active eCommerce user sync
  • Logged-in user detection
  • Login form within the chat
  • Manually import users

Customer Shop Details

View your customers' details, like orders history and products in the cart, directly in the admin area in real-time. No more time wasted searching for information. This tool boosts productivity and response time.


  • View customer lifetime total spend
  • View customer orders history
  • View products in the customer cart
Tickets registration
Ticket Widget

Private Chat for Each Seller

Allow sellers to get in touch with their customers. Sellers can only see conversations of users writing from their product pages. You can also sync sellers with one-click. It's simple and fast.


  • Seller-customers communication
  • Restricted admin access for sellers
  • Import sellers with one-click
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Demos and screenshots

Take a look at the screenshots. Chat, admin, and tickets are always the same! You can try the admin demo and the client's chat on this page on the bottom right.